• SERSER
  • COVID-19 tracing app in Serbia

    Governments across the globe are increasingly using digital tools to accelerate the tracking of people infected with COVID-19 and their contacts as a key measure to prevent the pandemic’s spread. Among potential solutions, contact tracing mobile applications have emerged as the most used and discussed, and it is likely that many governments, including Serbia’s, will include them in national public health efforts.

    Authors: Milena Lazarević | Dragana Bajić

    Serbia Design Report 2018–2020

    Serbia’s multi-stakeholder consultation process has improved considerably through better public outreach, including on the local level. However, the action plan largely continues initiatives from the previous plan mainly with measures of limited ambition.

    Authors: Dragana Bajić | Vanja Dolapčev | Milena Lazarević

    Designing better public services in Serbia

    Serbia’s public service providers make decisions with little knowledge of people’s preferences. Designing services together with citizens will not only benefit service users, but will also help the government to learn about its own performance in service delivery.

    Authors: Dragana Bajić

    Independent Reporting Mechanism (IRM)

    The Serbian Action Plan addressed many core open government issues, including access to information and civic space. The Government completely implemented 7 of 14 commitments by the end of the assessment period.

    Authors: Milena Lazarević | Dragana Bajić

    National PAR Monitor

    Public administration reforms (PAR) have been implemented in the Western Balkans for over a decade now, with varying degrees of success. Since 2014, PAR is acknowledged as one of the fundamental areas of reform on any country’s path to EU membership and a set of principles was prepared for the accession countries to follow and comply with in this area in order to become successful EU member states.

    Authors: Miloš Đinđić | Dragana Bajić

    Serbia Progress Report 2016-17

    European Policy Centre – CEP, as the National Researcher of the Independent Reporting Mechanism (IRM) under the Open Government Partnership (OGP), has made Serbia Progress Report for 2016-17 period.

    Authors: Milena Lazarević | Katarina Kosmina | Dragana Bajić

    EU’s Benchmarking within Chapters 23 and 24 in Accession Negotiations with Serbia

    The analysis represents the first major attempt to critically evaluate the main factors that influence the scope of EU’s power to make Serbia meet the requirements in the two chapters, in order to further advance in the EU accession process.

    Authors: Sena Marić | Dragana Bajić

    No Surprises?

    Serbia received the European Commission’s annual report as a country negotiating the EU accession (since 2014), with four chapters of the acquis communautaire already open, and two more under preparation for opening at the time. In general terms, the Commission’s tone was “between positive and neutral,” and, despite the anticipation resulting from the changes in reporting methodology, it brought no major surprises.

    Authors: Sena Marić | Dragana Bajić

    Towards a Smart Staff Retention Policy for the Sustainable EU Integration of Serbia

    Why a staf retention policy?

    Authors: Milena Lazarević | Katarina Kosmina | Dragana Bajić

    Towards a Smart Staff Retention Policy for the Sustainable EU Integration of Serbia

    Adequate administrative capacities are one of the crucial preconditions for a successful and sustainable membership of Serbia in the EU. However, experienced employees have been increasingly leaving their public administration jobs due to inadequate work conditions.

    Authors: Milena Lazarević | Dragana Bajić | Katarina Kosmina
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